Terms of Service

1. Acceptance of Terms

By accessing and using Subsignal's competitive intelligence and market monitoring platform, you agree to be bound by these terms of service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

These terms constitute a legally binding contract between you and Subsignal Labs. By using our services, you represent that you have the legal authority to enter into this agreement on behalf of yourself or your organization.

2. Description of Service

Subsignal is a competitive intelligence and market monitoring platform that provides:

• Market intelligence and competitive analysis
• Deal flow monitoring and tracking
• Company and industry monitoring services
• Business intelligence reports and insights
• Automated data collection from publicly available sources

We reserve the right to modify, enhance, or discontinue any aspect of the service at any time with reasonable advance notice for material changes.

3. License and Access Rights

Subject to your compliance with these terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to access and use our competitive intelligence platform for your internal business purposes.

This license includes access to competitive intelligence reports, market analysis, and business monitoring data. All rights not expressly granted are reserved by Subsignal.

4. User Responsibilities

As a user of Subsignal, you agree to:

• Use the service in compliance with all applicable laws and regulations, including data protection and competition laws
• Use competitive intelligence data for legitimate business purposes only
• Independently verify critical information before making business decisions
• Maintain the security and confidentiality of your account credentials
• Respect intellectual property rights and third-party rights
• Ensure your use of our services complies with applicable legal requirements in your jurisdiction

5. Prohibited Uses

You may not use Subsignal for:

• Reverse engineering, decompiling, or attempting to derive our source code or algorithms
• Gaining unauthorized access to our systems, networks, or other users' accounts
• Introducing malware, viruses, or other harmful technological material
• Using automated means to access our services without express written permission
• Violating any applicable laws, regulations, or third-party rights
• Harassing, threatening, or causing harm to individuals referenced in intelligence reports
• Circumventing rate limiting, access controls, or usage restrictions
• Distributing non-public features or information to unauthorized third parties

We reserve the right to suspend or terminate access for any suspected violation of these prohibited conduct provisions.

6. Competitive Intelligence Services

Our services include competitive intelligence, market monitoring, and business analysis capabilities that process information from publicly available sources and third-party data providers.

7. Subscription and Payment Terms

In consideration for our services, you agree to pay the subscription fees specified on our website or in your order form. Key payment terms include:

• All fees are exclusive of applicable taxes, which are your responsibility
• Subscriptions automatically renew for successive terms unless cancelled
• You may cancel auto-renewal by providing written notice before the renewal date
• We may modify pricing with thirty (30) days' advance notice
• All fees are non-refundable except as expressly provided or required by law
• Payment is due within fifteen (15) days of invoice date

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy and Data Processing Agreement to understand how we collect, use, and protect your information.

We implement commercially reasonable technical and organizational safeguards to protect your data, though no method of transmission or storage is completely secure.

9. Service Availability and Support

While we strive to maintain high availability, Subsignal is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted service and may perform maintenance that temporarily affects availability.

We will use commercially reasonable efforts to provide advance notice of material changes that may adversely affect your use of our services.

10. Intellectual Property

All intellectual property rights in the Subsignal platform, including software, algorithms, reports, and analyses, are owned by Subsignal Labs or our licensors. You retain ownership of any data you provide to us, subject to our rights to process such data as described in our Privacy Policy.

11. Disclaimers and Warranties

12. Limitation of Liability

13. Indemnification

You agree to defend, indemnify, and hold us harmless from claims arising from:

• Your use of our services in violation of these terms
• Your violation of applicable laws or regulations
• Any negligent acts, omissions, or willful misconduct by you or your users
• Claims that your data infringes third-party rights

14. Term and Termination

This agreement continues until terminated. Either party may terminate:

• Immediately upon material breach that remains uncured after 30 days' notice
• Immediately upon insolvency or similar financial distress
• You may terminate for convenience with 30 days' written notice
• We may suspend access immediately for non-payment after 15 days' notice

Upon termination, all rights and licenses cease, and you must discontinue use of our services. Payment obligations and limitation of liability provisions survive termination.

15. Changes to Terms

We may modify these terms at any time. Material modifications will be effective thirty (30) days after notice, while non-material modifications are effective immediately upon posting. Your continued use constitutes acceptance of modified terms.

16. General Provisions

• This agreement constitutes the entire agreement between the parties
• No amendment is effective unless in writing and signed by both parties
• If any provision is invalid, the remainder remains in full force
• You may not assign this agreement without our written consent
• We may assign this agreement in connection with business transactions

17. Contact Information

If you have any questions about these Terms of Service or need to provide legal notices, please contact us:

All notices must be in writing and sent to the email address associated with your account or the contact information provided above.